White Paper Human-Centered AI in Government Case Management November 20, 2025 / November 20, 2025 by Gary Cooke | Leave a Comment Designing Responsible AI for Government Case Management: A Human-Centered Design Approach Executive Summary Designing AI-enabled systems for government case management carries exceptional responsibility. Public services operate under high stakes, legal scrutiny, and community trust expectations. Past failures such as automated welfare errors and biased fraud-detection algorithms show how harmful AI can be when deployed without […] Read more ยป
